baj Terms and Conditions

These terms and conditions apply to all services, games, betting features and promotional offers on the baj platform. By creating an account or using any service on the site, you are considered to have fully accepted these terms. If you have difficulty understanding any part, please contact our support team.

baj is an online gaming and sports betting platform that provides casino games, slots, live casino and betting on cricket and other sports for users in Bangladesh. These terms and conditions establish the complete framework governing the relationship between baj and its users.

This document may be updated from time to time. Continuing to use the platform after updated terms are published will be taken as acceptance of the new terms. To learn more about us, read our About Us page.

These terms and conditions are available in both English and Bengali. If there is a difference in interpretation between the two versions, the Bengali version will be considered final.

1.1 Scope of Terms

These terms and conditions apply equally to baj's website, mobile applications (Android and iOS), all gaming services, payment operations and customer support services. Individual games or promotional offers may have their own additional rules, which are considered supplementary to these main terms.

1.2 Language of Communication

baj provides customer support in both Bengali and English. All official communications, notices and announcements are published in Bengali.

Meeting the eligibility requirements below is mandatory to open an account and use services on baj. If someone registers without meeting the eligibility requirements, baj reserves the right to close that account at any time.

2.1 Registration Prerequisites

• Must be at least 21 years of age.
• Must have a valid Bangladeshi mobile number.
• Each person may open only one account.
• All information provided at registration must be accurate and truthful.
• These terms and conditions must be accepted in full.

2.2 Identity Verification (KYC)

baj conducts identity verification to ensure secure transactions. A government-issued ID such as a national identity card or passport may be required to process withdrawals or complete large transactions. Certain activities may be restricted until the verification process is complete.

2.3 Updating Account Information

If the mobile number, email address or any other information registered on the account changes, the user must inform baj's support team as soon as possible. baj will not be held responsible for any issues arising from outdated or incorrect information.

The responsibility for keeping each account secure rests entirely with the user. Keep your login details confidential and do not share them with any third party.

3.1 Password Policy

• Passwords must be at least 8 characters long and include letters, numbers and special characters.
• It is recommended not to use the same password on any other platform.
• Change your password at regular intervals.
• Do not enter your login details after clicking on a suspicious link.

3.2 Account Sharing Prohibited

An account may only be used by the registered person. Sharing account details with other family members, friends or any third party is a violation of these terms and may result in the account being closed.

baj provides deposit and withdrawal facilities through popular mobile wallets and banking services in Bangladesh. All transactions are processed through secure, encrypted channels.

4.1 Deposit Rules

The minimum deposit amount on baj is ৳300. Accepted deposit methods are: bKash, Nagad, Rocket and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank). You must use a payment method registered in your own name — funds sent from an account in someone else's name will not be accepted.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawals can be made via bKash, Nagad, Rocket and bank transfer. Withdrawals are generally processed within 1 hour. Identity verification must be completed before a withdrawal request can be approved.

4.3 Currency and Conversion

All transactions are conducted in Bangladeshi Taka (৳). Funds sent in foreign currencies are not accepted. For bank transfers, the bank's own processing time may apply.

4.4 Transaction Limits

For security and management purposes, baj reserves the right to set daily deposit or withdrawal limits on an account at any time. Users will be notified in advance of any such changes.

baj runs various promotional offers for its members. Each offer has its own terms, which must be read carefully before accepting the offer.

5.1 Welcome Bonus

New members making their first deposit will receive a 100% bonus of up to ৳5,000. Wagering requirements must be met before the bonus can be used — the bonus amount must be wagered 25 times.

5.2 Bonus Usage Terms

• Bonuses may only be used on your own account.
• Each account may claim each promotional offer no more than once.
• Winnings earned through a bonus cannot be withdrawn directly — wagering requirements must be met first.
• Any attempt to claim bonuses through multiple accounts will result in all associated accounts being closed.
• baj reserves the right to cancel bonuses in cases of suspected misuse.

5.3 VIP Weekly Cashback

Members of the baj VIP programme receive cashback on their weekly net losses. Bronze tier earns up to 0.3%, Silver up to 0.6%, Gold up to 0.9% and Platinum up to 1.2%. For example, if a Gold member's net loss in a given week is ৳20,000, they will receive ৳20,000 × 0.9% = ৳180 in cashback.

5.4 Offer Validity

Each bonus offer has a set expiry period. If wagering requirements are not met within the specified time, the bonus will be cancelled automatically and any balance earned from that bonus will be deducted.

All gaming and betting activities on baj are governed by specific rules. Every user must follow these rules to maintain a fair and transparent playing environment.

6.1 Finality of Game Results

All games on baj are operated through a verifiable Random Number Generator (RNG) system that ensures impartial results. Game outcomes are final and cannot be changed unless there is a proven technical error.

6.2 Technical Issues

If a game is interrupted mid-round due to a lost internet connection, server issue or any other reason, baj may cancel that round or settle it automatically where applicable. In such situations, the wagered amount is refunded or a reasonable decision is made.

6.3 Sports Betting

When betting on cricket (BPL, IPL, T20 World Cup), football and other sports, the specific rules of each event apply. Once a bet is placed, it cannot be changed or cancelled unless baj explicitly provides that option.

6.4 Maximum Payout

Maximum payout limits are set for various games and betting markets. Any amount exceeding this limit will not be paid out. Check the information section of a specific game to find its applicable limit.

The following activities are strictly prohibited to protect the safety of the baj platform and its users. Violating these prohibitions may result in account closure, balance forfeiture and legal action.

7.1 Manipulation and Fraud

• Using any software, bot or automated method to manipulate game results.
• Creating multiple accounts to claim bonuses or promotional benefits.
• Exploiting technical errors or vulnerabilities on baj.
• Opening an account using a false identity or incorrect information.

7.2 Illegal Financial Activities

• Using funds from money laundering or illegal sources.
• Conducting transactions using another person's payment account.
• Using baj's payment system as a channel for money laundering.

7.3 Compromising Platform Security

• Attempting to gain unauthorised access to baj's systems.
• Spreading malware, viruses or harmful code.
• Attempting to access another user's account.

baj places the highest importance on responsible gaming. We believe that gaming should be enjoyed consciously and within one's financial means. Read our Responsible Gaming Guidelines to keep yourself protected.

8.1 Setting Your Own Limits

Each user can set daily, weekly or monthly deposit limits on their account. Reducing a limit takes effect immediately, but a request to increase a limit may take some time to come into effect.

8.2 Self-Exclusion Feature

If a user feels that gaming is having a negative impact on their life, they can request that their account be suspended for a specified period. Contact our support team for more details about this feature.

All content on the baj website and app — logos, graphics, text, software code, design elements and other materials — are covered by the intellectual property rights of baj or its suppliers.

9.1 Permission to Use

Limited permission is granted to view and use baj's content for personal and non-commercial purposes. However, republishing, distributing, copying or modifying any content without baj's written permission is prohibited.

9.2 Third-Party Content

The games offered on the baj platform are developed by various game studios including PG Soft, Pragmatic Play, JILI, Evolution and Spribe. The intellectual property of these games belongs to the respective studios.

baj always strives to maintain the quality of its services. However, there are situations that may arise beyond baj's control.

10.1 Service Interruptions

Services may be temporarily unavailable due to server maintenance, network issues, natural disasters or other unavoidable reasons. In such situations, baj is not obligated to provide compensation for the period of interruption.

10.2 Third-Party Liability

baj will not be held responsible for any loss or delay caused by payment providers (bKash, Nagad, Rocket, banks), internet service providers or game suppliers.

10.3 Personal Data Protection

baj is committed to protecting users' personal data. Our Privacy Policy explains how data is collected, stored and used.

baj reserves the right to temporarily suspend or permanently close a user's account under certain circumstances.

11.1 Reasons for Account Closure

• Serious or repeated violations of these terms and conditions.
• Suspected evidence of involvement in fraudulent activity.
• Providing false information at the time of registration.
• Death or legal incapacity of the account holder.
• Extended inactivity (generally more than 12 months).

11.2 Account Closure Process

An attempt will be made to notify the user of the reason before closing the account. Any valid balance will be returned, however bonus balance may be forfeited. To raise an objection, please contact the 24/7 support team.

11.3 Closure at User's Request

Any user may request to close their own account. In this case, the account will be deactivated after any pending withdrawals have been processed.

baj reserves the right to change these terms and conditions at any time. Users will be duly notified of any changes.

12.1 Notice of Changes

A notice will be published on the website or sent to the registered email at least 7 days before significant changes take effect. Minor changes may take effect without notice.

12.2 Consent to Changes

Continued use of the platform after updated terms are published will be considered acceptance of the new terms. If you do not agree to the changes in the terms, you may request to close your account.

12.3 Contact and Queries

If you have difficulty understanding any part of these terms and conditions or have any questions, please contact us via 24/7 live chat or email. You can find answers to common questions on our Frequently Asked Questions (FAQ) page.